You are not authorized to access ALiVE War Room (SOLVED)

  1. 7 years ago
    Edited 7 years ago by James Higs

    Hi
    I need some help as per the title of this post. I hope the info below are enough to help, if not ask me.

    I use a rented dedicated server through Nitrado

    [2017-01-30 04:17:16] [info] ALiVEPlugIn v2.1a-
    [2017-01-30 04:17:16] [debug] >>> ParseMessage [StartALiVE ['true']]
    [2017-01-30 04:17:16] [debug] Function: StartALiVE
    [2017-01-30 04:17:16] [debug] Params:
    [2017-01-30 04:17:16] [debug] - [true]
    [2017-01-30 04:17:16] [info] Disable Performance Monitor: true
    [2017-01-30 04:17:16] [info] Reading 'alive.cfg'
    [2017-01-30 04:17:16] [info] Configuration found: C:\Users\ni1158995_1\AppData\Local\ALiVE\alive.cfg
    [2017-01-30 04:17:16] [info] No URL in config. Using default.
    [2017-01-30 04:17:16] [info] Configuration 'alive.cfg' read OK.
    [2017-01-30 04:17:16] [debug] Alive Config:
    [2017-01-30 04:17:16] [debug] Type: JSON
    [2017-01-30 04:17:16] [debug] User: duhe8idoqojunepelugibynylorihixa
    [2017-01-30 04:17:16] [debug] Pass: xxxxxxxxxxxxxxxx
    [2017-01-30 04:17:16] [debug] Group: EAS
    [2017-01-30 04:17:16] [debug] URL: http://db.alivemod.com:5984
    [2017-01-30 04:17:16] [info] Checking WarRoom access...
    [2017-01-30 04:17:16] [info] URL: http://alivemod.com/api/authorise?group=EAS&localDB=false
    [2017-01-30 04:17:17] [error] ###### HandleMessage - StartALiVE ######
    [2017-01-30 04:17:17] [error] Error: You are not authorized to access ALiVE War Room with this account. Check IP and Groupname.
    [2017-01-30 04:17:17] [error] RAW: StartALiVE ['true']
    [2017-01-30 04:17:17] [debug] Return value [['StartALiVE','ERROR','You are not authorized to access ALiVE War Room with this account. Check IP and Groupname.']]
    [2017-01-30 04:17:17] [debug] |/-\ Elapsed time: 185.178ms
    [2017-01-30 04:17:17] [debug] >>> ParseMessage [ServerAddress]
    [2017-01-30 04:17:17] [debug] Function: ServerAddress
    [2017-01-30 04:17:17] [debug] Params:
    [2017-01-30 04:17:17] [warning] ALiVE not initialized yet!
    [2017-01-30 04:17:17] [info] ServerAddress - Querying for IP @ ipify.org
    [2017-01-30 04:17:17] [info] IP returned: 46.251.234.25
    [2017-01-30 04:17:17] [debug] Return value [['46.251.234.25']]
    [2017-01-30 04:17:17] [debug] |/-\ Elapsed time: 200.193ms
    [2017-01-30 04:17:17] [debug] >>> ParseMessage [GroupName]
    [2017-01-30 04:17:17] [debug] Function: GroupName
    [2017-01-30 04:17:17] [debug] Params:
    [2017-01-30 04:17:17] [warning] ALiVE not initialized yet!
    [2017-01-30 04:17:17] [info] GroupName: EAS
    [2017-01-30 04:17:17] [debug] Return value [['EAS']]
    [2017-01-30 04:17:17] [debug] |/-\ Elapsed time: 1.001ms
    [2017-01-30 04:17:17] [debug] >>> ParseMessage [SendJSON ['GET','sys_data/config','']]
    [2017-01-30 04:17:17] [debug] Function: SendJSON
    [2017-01-30 04:17:17] [debug] Params:
    [2017-01-30 04:17:17] [debug] - [GET]
    [2017-01-30 04:17:17] [debug] - [sys_data/config]
    [2017-01-30 04:17:17] [debug] - []
    [2017-01-30 04:17:17] [warning] ALiVE not initialized yet!
    [2017-01-30 04:17:17] [debug] Return value [['{"_id":"config","_rev":"31-87c1a041c4c198f488f7302f15e2ab94","On":"true","EventLevel":5,"PerfData":"true","EventData":"true","MissionData":null,"AAR":"true"}
    ']]
    [2017-01-30 04:17:17] [debug] |/-\ Elapsed time: 151.145ms

  2. A very common issue with hosted servers is using the incorrect server IP address on War Room. War Room needs the server's external IP address, so you may need to contact Nitrado to make sure you get the right one from them.

    The error is saying either your group name or IP is not valid. My experience on the forums here says it's usually the latter that crosses people up.

  3. All is good now, Thx

  4. Good to hear. Have fun. :)

 

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