You are not authorized...etc (SOLVED)

  1. 8 years ago

    Hey guys,

    Hoping to get some help on this. I have read the many postings about verifying your server ID via #debug von and have confirmed the IP matches the address I have listed in the war room. At this point I am wondering if the issue is with our "groupname" as the other half the error states. Right now it is setup as "enclan, eternal" but I dont think there is a way to change it?

    Here is the error showing up in the log:

    Configuration found: C:\Users\Administrator\AppData\Local\ALiVE\alive.cfg
    [2016-04-14 20:50:24] [info] No URL in config. Using default.
    [2016-04-14 20:50:24] [info] Configuration 'alive.cfg' read OK.
    [2016-04-14 20:50:24] [debug] Alive Config:
    [2016-04-14 20:50:24] [debug] Type: JSON
    [2016-04-14 20:50:24] [debug] User: goqomiqe8eto5ojyqeko7a2uvo9ujafu
    [2016-04-14 20:50:24] [debug] Pass: xxxxxxxxxxxxxxxx
    [2016-04-14 20:50:24] [debug] Group: enclan
    [2016-04-14 20:50:24] [debug] URL: http://db.alivemod.com:5984
    [2016-04-14 20:50:24] [info] Checking WarRoom access...
    [2016-04-14 20:50:24] [info] URL: http://alivemod.com/api/authorise?&group=enclan
    [2016-04-14 20:50:24] [error] ###### HandleMessage - StartALiVE ######
    [2016-04-14 20:50:24] [error] Error: You are not authorized to access ALiVE War Room with this account. Check IP and Groupname.
    [2016-04-14 20:50:24] [error] RAW: StartALiVE ['true']

    [2016-04-14 20:50:24] [debug] Return value [['StartALiVE','ERROR','You are not authorized to access ALiVE War Room with this account. Check IP and Groupname.']]
    [2016-04-14 20:50:24] [debug] |/-\ Elapsed time: 384.746ms
    [2016-04-14 20:50:24] [debug] >>> ParseMessage [GroupName]
    [2016-04-14 20:50:24] [debug] Function: GroupName
    [2016-04-14 20:50:24] [debug] Params:
    [2016-04-14 20:50:24] [warning] ALiVE not initialized yet!
    [2016-04-14 20:50:24] [info] GroupName: enclan
    [2016-04-14 20:50:24] [debug] Return value [['enclan']]
    [2016-04-14 20:50:24] [debug] |/-\ Elapsed time: 0ms
    [2016-04-14 20:50:24] [debug] >>> ParseMessage [SendJSON ['GET','sys_data/config','']]
    [2016-04-14 20:50:24] [debug] Function: SendJSON
    [2016-04-14 20:50:24] [debug] Params:
    [2016-04-14 20:50:24] [debug] - [GET]
    [2016-04-14 20:50:24] [debug] - [sys_data/config]
    [2016-04-14 20:50:24] [debug] - []
    [2016-04-14 20:50:24] [warning] ALiVE not initialized yet!
    [2016-04-14 20:50:25] [debug] Return value [['{"_id":"config","_rev":"21-4cbc3d30df3521ae3d57fce739504639","On":"true","EventLevel":5,"PerfData":"false","EventData":"true","MissionData":null,"AAR":"false"}
    ']]
    [2016-04-14 20:50:25] [debug] |/-\ Elapsed time: 530.249ms

  2. Deleted our old group and recreated with group name "nemesis" as our tag and now I am seeing this in the log:

    [2016-04-15 00:28:26] [debug] Return value [['{"error":"unauthorized","reason":"Name or password is incorrect."}
    ']]

  3. **SOLVED**

    Update on this, I did a little more digging, here is what I did to resolve this.

    1) I deleted my old group on the War Room since it had a group name of "enclan, eternal" and recreated a new one with just "nemesis" as group name.

    2) Set my hostname in the server.cfg to one word, no spaces "EternalNemesisMilSim"

    3) Deleted the old alive.cfg from my root ArmA 3 folder, redownloaded new one that referenced "nemesis" instead of old group name.

    Problems solved.

  4. Thanks for you persistence in looking for a solution and posting it once you had it fixed!

  5. Yeah man no problem! Didnt want to waste your time. Also are you available to help with another issue? I am testing with ACE3 Adv- Medical and the not registering kills stuff, as I have been reading.

    But would this also cause issues not showing shots fired, time played, etc? Seems like only a couple of the stats are actually working now.

  6. Edited 8 years ago by SpyderBlack723

    I thought with the latest update it would all be working as intended. I cannot help however since I have zero knowledge of how the stats or web systems works or how reliable ACE's damage workaround is. Your best bet is waiting for Tupolov to respond in the other thread.

  7. Alright man, no worries. Thank you

  8. highhead

    15 Apr 2016 Administrator

    Regarding ACE med. please refer to this thread: http://alivemod.com/forum/1553-no-recording-with-ace

 

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