Error: You are not authorized to access ALiVE War Room with this account. (SOLVED)

  1. 7 years ago
    Edited 7 years ago by DzouSisohvat

    We have a problem getting the persistence working, should we ditch stars in the group tag?
    Also is hostname publicly available server name in the server list or machine name?
    for our server it's: *NOB* Mrcine Dedicated Server | ACE | TFAR | ALiVE

    and the ip is 195.69.240.139

    [2016-05-01 18:28:36] [info] ALiVEPlugIn v2.1a-
    [2016-05-01 18:28:36] [debug] >>> ParseMessage [StartALiVE ['true']]
    [2016-05-01 18:28:36] [debug]     Function: StartALiVE
    [2016-05-01 18:28:36] [debug]     Params:
    [2016-05-01 18:28:36] [debug]             - [true]
    [2016-05-01 18:28:36] [info]     Disable Performance Monitor: true
    [2016-05-01 18:28:36] [info]     Reading 'alive.cfg'
    [2016-05-01 18:28:36] [info]     Configuration found: C:\Windows\system32\config\systemprofile\AppData\Local\ALiVE\alive.cfg
    [2016-05-01 18:28:36] [info]     No URL in config. Using default.
    [2016-05-01 18:28:36] [info]     Configuration 'alive.cfg' read OK.
    [2016-05-01 18:28:36] [debug]     Alive Config:
    [2016-05-01 18:28:36] [debug]         Type:  JSON
    [2016-05-01 18:28:36] [debug]         User:  rehy2ekepugujine3a5a5uguva4azowu
    [2016-05-01 18:28:36] [debug]         Pass:  xxxxxxxxxxxxxxxx
    [2016-05-01 18:28:36] [debug]         Group: *NOB*
    [2016-05-01 18:28:36] [debug]         URL:   http://db.alivemod.com:5984
    [2016-05-01 18:28:36] [info]     Checking WarRoom access...
    [2016-05-01 18:28:36] [info]     URL: http://alivemod.com/api/authorise?&group=%2ANOB%2A
    [2016-05-01 18:28:36] [error] ###### HandleMessage - StartALiVE ######
    [2016-05-01 18:28:36] [error]     Error: You are not authorized to access ALiVE War Room with this account. Check IP and Groupname.
    [2016-05-01 18:28:36] [error]     RAW:   StartALiVE ['true']
    [2016-05-01 18:28:36] [debug]     Return value [['StartALiVE','ERROR','You are not authorized to access ALiVE War Room with this account. Check IP and Groupname.']]
    [2016-05-01 18:28:36] [debug] |/-\ Elapsed time: 147.009ms
    [2016-05-01 18:28:36] [debug] >>> ParseMessage [GroupName]
    [2016-05-01 18:28:36] [debug]     Function: GroupName
    [2016-05-01 18:28:36] [debug]     Params:
    [2016-05-01 18:28:36] [warning] ALiVE not initialized yet!
    [2016-05-01 18:28:36] [info]     GroupName: *NOB*
    [2016-05-01 18:28:36] [debug]     Return value [['*NOB*']]
    [2016-05-01 18:28:36] [debug] |/-\ Elapsed time: 1ms
    [2016-05-01 18:28:36] [debug] >>> ParseMessage [SendJSON ['GET','sys_data/config','']]
    [2016-05-01 18:28:36] [debug]     Function: SendJSON
    [2016-05-01 18:28:36] [debug]     Params:
    [2016-05-01 18:28:36] [debug]             - [GET]
    [2016-05-01 18:28:36] [debug]             - [sys_data/config]
    [2016-05-01 18:28:36] [debug]             - []
    [2016-05-01 18:28:36] [warning] ALiVE not initialized yet!
    [2016-05-01 18:28:37] [debug]     Return value [['{"_id":"config","_rev":"21-4cbc3d30df3521ae3d57fce739504639","On":"true","EventLevel":5,"PerfData":"false","EventData":"true","MissionData":null,"AAR":"false"}
    ']]
    [2016-05-01 18:28:37] [debug] |/-\ Elapsed time: 451.026ms

    EDIT: I've read a ton of stuff and I am 80% sure the stars on *NOB* are to blame :/
    can you please remove them as i cannot edit clan tag

  2. Yep 95% sure that is the cause.. .will ping @Tupolov to take a look.

  3. Tupolov

    2 May 2016 Administrator

    Our intel says your server IP is in fact 195.69.240.130

  4. Damn, Tupolov and Savage, you guys are amazeballs, it works!

  5. Hi,

    first of all: AWESOME WORK!

    Now, having padded on your shoulders, may I ask you to help me too?

    I think I've got a similar problem.

    Here's my last log:

    [2016-08-05 00:43:22] [info] ALiVEPlugIn v2.1a-
    [2016-08-05 00:43:22] [debug] >>> ParseMessage [StartALiVE ['true']]
    [2016-08-05 00:43:22] [debug] Function: StartALiVE
    [2016-08-05 00:43:22] [debug] Params:
    [2016-08-05 00:43:22] [debug] - [true]
    [2016-08-05 00:43:22] [info] Disable Performance Monitor: true
    [2016-08-05 00:43:22] [info] Reading 'alive.cfg'
    [2016-08-05 00:43:22] [info] Configuration found: C:\Users\ni371766_2\AppData\Local\ALiVE\alive.cfg
    [2016-08-05 00:43:22] [info] No URL in config. Using default.
    [2016-08-05 00:43:22] [info] Configuration 'alive.cfg' read OK.
    [2016-08-05 00:43:22] [debug] Alive Config:
    [2016-08-05 00:43:22] [debug] Type: JSON
    [2016-08-05 00:43:22] [debug] User: edihuvuqy3azyvimirecaly8ohizymor
    [2016-08-05 00:43:22] [debug] Pass: xxxxxxxxxxxxxxxx
    [2016-08-05 00:43:22] [debug] Group: F2
    [2016-08-05 00:43:22] [debug] URL: http://db.alivemod.com:5984
    [2016-08-05 00:43:22] [info] Checking WarRoom access...
    [2016-08-05 00:43:22] [info] URL: http://alivemod.com/api/authorise?&group=F2
    [2016-08-05 00:43:23] [error] ###### HandleMessage - StartALiVE ######
    [2016-08-05 00:43:23] [error] Error: You are not authorized to access ALiVE War Room with this account. Check IP and Groupname.
    [2016-08-05 00:43:23] [error] RAW: StartALiVE ['true']
    [2016-08-05 00:43:23] [debug] Return value [['StartALiVE','ERROR','You are not authorized to access ALiVE War Room with this account. Check IP and Groupname.']]
    [2016-08-05 00:43:23] [debug] |/-\ Elapsed time: 371.356ms
    [2016-08-05 00:43:23] [debug] >>> ParseMessage [GroupName]
    [2016-08-05 00:43:23] [debug] Function: GroupName
    [2016-08-05 00:43:23] [debug] Params:
    [2016-08-05 00:43:23] [warning] ALiVE not initialized yet!
    [2016-08-05 00:43:23] [info] GroupName: F2
    [2016-08-05 00:43:23] [debug] Return value [['F2']]
    [2016-08-05 00:43:23] [debug] |/-\ Elapsed time: 3.003ms
    [2016-08-05 00:43:23] [debug] >>> ParseMessage [SendJSON ['GET','sys_data/config','']]
    [2016-08-05 00:43:23] [debug] Function: SendJSON
    [2016-08-05 00:43:23] [debug] Params:
    [2016-08-05 00:43:23] [debug] - [GET]
    [2016-08-05 00:43:23] [debug] - [sys_data/config]
    [2016-08-05 00:43:23] [debug] - []
    [2016-08-05 00:43:23] [warning] ALiVE not initialized yet!
    [2016-08-05 00:43:23] [debug] Return value [['{"_id":"config","_rev":"24-7b274c8acebbc5d8dc96af5ffe195ab2","On":"true","EventLevel":5,"PerfData":"true","EventData":"true","MissionData":null,"AAR":"false"}
    ']]
    [2016-08-05 00:43:23] [debug] |/-\ Elapsed time: 158.152ms

    I am using a server hosted by nitrado. After having read the different threads on this topic, I also tried with IP's mentioned in the server log file and in the connection log provided on the nitrado web interface without any success.

    It would be really great, if you could use your source of intel once again and maybe give me my actual ip, nitrado does not wnat me to know ;)

    If that doesn't work, at least it is one option down and I know where not to dig deeper any more.

    Many thanks in advance...

  6. bump @Tupolov

  7. Thanks for taking notice of my post. I should've realized it was marked as solved. My bad. One Thing I want to mention to make it easier to help:

    The Nitrado Server I was talking about is registered as "TobiBrandenburg" in War Room. In the meantime I ordered Servers at ZAP and Unlimited Hosting, but sadly none of them enables me to upload mods, only use the preinstalled ones. To make sure, it's not me screwing this up totally, I installed a server on my laptop, tried to register it in War Room and succeeded. Great. But running bigger operations on that machine is a bad idea at least.

  8. Most likely it's a public IP thing. Nitrado seems to be particularly annoying about it... ie: not giving you your Public IP address for the server.

  9. Yeah, it IS pretty annoying. So can you recommend a hosted service that allows user mods and is working with ALiVE for a fact? I really can not efford a new machine or to rent a dedi with windows running. But me and my very small group of two friends want to enjoy those great MSO's ALiVE made possible.

  10. Check the BIS forums if I'm not mistaken there is a thread for it... I know a few providers post there semi-regularly.

 

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