Nitrado user here, and went through all the suggestions in this forum:

• #debug von doesn't show me any "Public:" IP, I've tried the" Private:" one, just in case, no luck
• the -ip= in the startup is just one and is the same as the one we access from the game client
• I've tried the second-last IP tracert give me when target the game IP
• The group name is =15BN= and the "=" is not a special character causing problem because I did connected from another server to the same group

Would be possible to have ALiVEPlugin.dll or an option in it to log into aliveplugin_*.txt the external IP through query like http://www.google.com/search?q=my+ip ? I guess this would help me to enter the right IP into the War Room

Edit: according to http://dev.withsix.com/issues/74416#note-3 you query already, so could you add a print of the resultin public IP in the log?

Thanks,
alef

The issue until now seems a failure at Step 3 in the "Connect server to War Room" procedure.

For some reason, the plugin reports to have found C:\Users\<<snip>>\AppData\Local\ALiVE\alive.cfg instead of the one in the arma3 root directory, where arma3server.exe is located.

We don't have FTP access to that directory, so no idea how it ended up there. The first part of the user hash in alive.cfg matches with the plugin log file, I guess the second parst is the hashed password.

Could it be a bug in ALiVEPlugin.dll that prints the wrong directory when the file has been found in the game root?

I'll remove alive.cfg from root and restart the server to see if it's like that.

Edit: http://dev.withsix.com/issues/76391 open.

I'm having this trouble too. I'll be watching to see if you get a fix.

We asked gently the Nitrado support and they give us the DNS name (an alias to monsterserver.de ) which resolves to the public IP of the Windows host computer. This is the right IP for the War Room.

Holy shit. I asked them and they were like "We can't help you". I'll ask again.